CortexSM - Collections

Rely on our extensive expertise in collections management.
Cortex Services - Collections

With over 15 years of experience in the fast-paced, fintech lending space, we can train and monitor your collections staff to help reduce write-offs and improve recovery rates.

Our talented operations team has years of experience running effective customer service and collections organizations. We will assist in training your collectors to provide both professional and compassionate service during a difficult time for your customers, as well as effectively and efficiently maximize the dollars they bring in.

We can provide special handling expertise for working with debt consolidations, credit bureau disputes, and bankruptcy issues making even the most-challenging parts run like clockwork.

Cortex Collection Service

  • Provide standard reporting of key metrics
  • Facilitate collections strategies and automate processes
  • Utilize analytics for collections optimization and planning
  • Advise on strategies for maximizing recoveries on defaulted loans
  • Evaluate and prepare debt sales


  • Manage by exception
  • Reduce the cost and effort in managing collections
  • Reduce delinquency rates and losses with collection optimization strategies

Want to see what Cortex can do for you?

Request more information